Hilton Garden Inn Cleveland Downtown

Location was perfect for attending a concert at Rocket Mortgage Fieldhouse--hotel is a ten minute walk to the venue. Lots of restaurants & bars nearby, too. Room was clean and comfortable. There was a wait to check in, but the hotel front desk had only one woman working (staffing issues) and she was phenomenal--she was cheerful and kept everyone in line moving--I didn't catch her name, but she is a great asset to the hotel!

The room was clean and the bed was very comfortable. We came at a very busy time and the concierge was doing multiple things and forgot to tell us a few things about the room. We would have liked if he would have slowed down and focused on each guest and check them in completely before moving on to other guests.

We went to Cleveland to visit the Christmas Story House. This hotel was a short drive to there. The beds were comfortable. The room was quiet. We went down to the bar to have a few drinks and the bartender was friendly and professional. She made us a drink We wanted that wasn't on the menu. Perfect! Lots of bars, clubs, restaurants, stadium all within a short drive. Would definitely stay there again.

Had a nice room on the 7th floor, with a good view out over Cleveland. Room was presented clean, no complaints, however as it seems with most hotels at the moment no servicing of rooms was done during our three night stay. Open air parking in hotel parking lot, was easily to access for unloading and loading of car, although car parking was chargable on a daily rate, no issues with in and out access.

Great service from the front desk, including giving us a free breakfast and immediate service when we called. Loved the shower. Everything was clean and comfortable. Also, one block from Progressive Field for baseball.